TSRM 7.2 Service Catalog

[Deepika]

Does anyone have idea about Service Catalog 7.2? Please help me by responding to the following questions:

1. I am facing some stupid issues while creating Offerings and Catalogs.All the fields on these applications are appearing Read Only. I thought it to be a Security issue but have checked in both Security groups and "generateAppAuth.properties".

2. What is the use of this properties file and can it be skipped for cases where no new Signature Options need to be created?

Is there some thing else i need to check?

-Note: This is the first time any Offering or Catalog is being created after the installation-

*****Early reply would be highly appreciated.

Thanks,
Deepika

[sckl]

I'm gathering the same issue.. currently I'm investigating if it could be related to the fact that SRM Service Catalog was not updated to 7.2 with ccmdb and tsrm

a post in another forum (ibm developerworks) was not answered so I can't provide you with a solution yet...


App Server IBM WebSphere Application Server 6.1

SRM Problem Management 7.2.0.1 Build 20100316D2 DB Build V7201-01
Service Desk Integration MEA 7.2.0.00 Build 20091111D DB Build V7200-03
SRM Solution 7.2.0.1 Build 20100316D2 DB Build V7201-01
SRM Incident Management 7.2.0.1 Build 20100316D2 DB Build V7201-01
IBM Tivoli Configuration Management 7.2.0.01 Build 20100218D2 DB Build V7201-01
SRM SLA Hold 7.2.0.1 Build 20100316D2 DB Build V7201-03
SRM Service Request Management 7.2.0.1 Build 20100316D2 DB Build V7201-01
SRM Instant Messenger 7.1.0.4 Build 20090716D DB Build V7103-03
IMBot SRM Service Desk 7.2.0.00 Build 20091111D DB Build V7200-03
IBM Tivoli Integration Composer 7.2.0.0 Build 200911031354 DB Build V7200-16
CI PMP Content 7.2.0.00 Build 200911081214 DB Build V712-01
SRM Search 7.2.0.1 Build 20100316D2 DB Build V7201-02
SRM Survey Management 7.2.0.1 Build 20100316D2 DB Build V7201-01
SRM Service Catalog 7.1.0.4 Build 20090716D DB Build V7104-10
IBM Tivoli Common Process Components 7.2.0.01 Build 20100109D DB Build V7201-02
IBM Tivoli UI Widgets 7.2.0.01 Build 201002251643 DB Build V7201-02
IBM Tivoli Change Management 7.2.0.01 Build 20100215D2 DB Build V7201-02
ServiceProvider 7.1.1.1 Build BUILD DB Build V7121-03 HFDB Build HF7121-01
CCI PMP 7.2.0.01 Build 201002151749 DB Build V7201-05
SRM Service Desk 7.2.0.1 Build 20100316D2 DB Build V7201-04
Base Services 7.1.1.6-LA20100312-0937 Build 20091208-1415 DB Build V7116-173 HFDB Build HF7116-04
SRM Screen Capturer 7.2.0.0 Build 20091111D DB Build V7200-02
Server OS AIX 5.3

[sckl]

I've found the issue for my case...

if in itemset configuration (Goto > Administration > Sets) your default status is "ACTIVE", then you can't add anyhing... you've to change to "PENDING"

[Ethen]

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