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Author Topic: help with outgoing email config  (Read 995 times)
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kendaboss
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« on: November 24, 2011, 01:31:29 am »

Hi, i'm currently attempting to set up the email configuration in Maximo 7.
Basically I'm having problems with smtp configurations using gmail.
I only want to use Maximo to send outgoing mail.
After going thru the smtp config I tried to send an email in the workorder tracking application by creating a comunication and emailing it to myself...
 
I get following error message
 
BMXAA0259E - Failed to send email. Sending failed; nested exception is: class javax.mail.MessagingException: 530 5.7.0 Must issue a STARTTLS command first.
 
Here's what i've done so far:
 
Within system properties
 
mail.smtp.host --------> smtp.gmail.com
 
mail.smtp.password---> <password>
 
mail.smtp.user---------> <username>
 
mail.smtp.port--------->  587 (did not use port 25 as gmail site specified 587)
 
 
 
Within Websphere went to:
 
Resources--->Mail---->mail sessions---> (mymailsession)---> Custom properties
 
Added a new line----> mail.smtp.port.
 
Value ------------------> 587

Thanks in advance  Grin
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swkim
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« Reply #1 on: November 29, 2011, 05:33:50 pm »

I'm not sure Maximo supports the secure protocols on top of SMTP. You should try port 25 although Google seems to want SSL.

Regarding your error message: http://en.wikipedia.org/wiki/STARTTLS

https://mail.google.com/support/bin/answer.py?answer=78775

Still can't send mail?
If you tried configuring your SMTP server on port 465 (with SSL) and port 587 (with TLS), but are still having trouble sending mail, try configuring your SMTP to use port 25 (with SSL).

Apple Mail users: At times, Mail may misinterpret your SMTP server settings. If you currently have 'smtp.gmail.com:username@gmail.com' in the 'Outgoing Mail Server:' field of your settings, please try changing the field to 'smtp.gmail.com' and saving your settings.
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