Relationship TICKETSTATUS

[California4jx]

Hi all -

I start getting this error from no where when I create an incident ticket - it says Relationship TICKETSTATUS does not exist for the INCIDNET business object. I checked the ticket object and relationship under Database Configuration - that relationship do exist.

Does anyone know why am I getting error ? - no one claims they made any changes

thanks
Al

[Ethen]

can you give some mroe information regarding this. can you check log for the child object.

[marcio.correa]

Hey Californian Guy !

Be aware that Maximo Relationships are setup by MBOs,  and even though the INCIDENT object is a View from TICKET it is a Different MBO (as PROBLEM and SR also are).

It doesnt matter that TICKET has the relationship you want to use, if the INCIDENT MBO dont have this same relatioship, the Application will raise this kind of exception !

Regards !!

Márcio 

[Yesterday]

• Urgent requirement for Ma... by ravikorukonda [Yesterday at 04:26:29 pm]
• Tivoli Directory Integrat... by Eddie Hartman [Yesterday at 12:54:14 pm]
• Implementation by Aparna [Yesterday at 11:24:41 am]
• How to get list data whic... by Dileep Kumar [Yesterday at 05:47:49 am]
• How to change an email ad... by kvnaresh [February 08, 2012, 12:25:57 am]
• Difference between fixpac... by jithu1989 [February 07, 2012, 05:25:18 am]
• Maximo Programmer Require... by ravikorukonda [February 06, 2012, 05:59:58 pm]
• Demo Maximo 7.1 Online by hyubby [February 06, 2012, 11:05:43 am]
• Error loading the Object ... by G Jeevan [February 06, 2012, 07:21:36 am]
• plzz attribute in another... by Dileep Kumar [February 06, 2012, 07:02:09 am]