Hi.
We have installed Actuate 8 against Maximo 6 and done everything that the installation guide tells us to do, but when we try to run a report we get this error message in the Maximo console window:
java.lang.NoSuchMethodError: psdi.util.CipherPlusBase64.encrypt(Ljava/lang/String;Z)Ljava/lang/String;
at psdi.webclient.beans.report.ReportDialogBean.getMaxPropRptParams(ReportDialogBean.java:1469)
at psdi.webclient.beans.report.ReportDialogBean.requestreportrun(ReportDialogBean.java:323)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:324)
at psdi.webclient.system.tags.DefaultHandlerTag.doStartTag(DefaultHandlerTag.java:80)
at jsp_servlet._webclient._controls._dialog.__control._jspService(__control.java:1919)
at weblogic.servlet.jsp.JspBase.service(JspBase.java:33)
at weblogic.servlet.internal.ServletStubImpl$ServletInvocationAction.run(ServletStubImpl.java:1006)
at weblogic.servlet.internal.ServletStubImpl.invokeServlet(ServletStubImpl.java:419)
at weblogic.servlet.internal.ServletStubImpl.invokeServlet(ServletStubImpl.java:315)
at weblogic.servlet.internal.RequestDispatcherImpl.include(RequestDispatcherImpl.java:638)
at weblogic.servlet.internal.RequestDispatcherImpl.include(RequestDispatcherImpl.java:423)
at psdi.webclient.system.controller.ControlHandler.handleEvent(ControlHandler.java:190)
at psdi.webclient.system.controller.RequestHandler.handleEvent(RequestHandler.java:729)
at psdi.webclient.system.controller.RequestHandler.handleRequest(RequestHandler.java:294)
at psdi.webclient.servlet.WebClientServlet.handleRequest(WebClientServlet.java:114)
at psdi.webclient.servlet.WebClientServlet.doPost(WebClientServlet.java:44)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:760)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at weblogic.servlet.internal.ServletStubImpl$ServletInvocationAction.run(ServletStubImpl.java:1006)
at weblogic.servlet.internal.ServletStubImpl.invokeServlet(ServletStubImpl.java:419)
at weblogic.servlet.internal.ServletStubImpl.invokeServlet(ServletStubImpl.java:315)
at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:6718)
at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:121)
at weblogic.servlet.internal.WebAppServletContext.invokeServlet(WebAppServletContext.java:3764)
at weblogic.servlet.internal.ServletRequestImpl.execute(ServletRequestImpl.java:2644)
at weblogic.kernel.ExecuteThread.execute(ExecuteThread.java:219)
at weblogic.kernel.ExecuteThread.run(ExecuteThread.java:178)
How do we get past this error?