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Author Topic: View WORKORDER History does not show the Memo written  (Read 1708 times)
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sayan.aich
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« on: March 05, 2011, 04:07:26 am »
We cannot view the memo WOSTATUS.MEMO (written while changing the status using WO Workflow) in the View-> Work Order History. Though WOSTATUS.STATUS, WOSTATUS.CHANGEDATE & WOSTATUS.CHANGEBY are being displayed.

Please tell the cause of the problem.
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Ethen
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« Reply #1 on: March 07, 2011, 01:31:56 pm »
Are you getting memo field in work order history field.
Please make sure that memo is entered in while status is changed..
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sayan.aich
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« Reply #2 on: March 08, 2011, 11:05:41 am »
Yes the memo is being written while changing the status using workflow. The assignee can see all the memos written when the workflow button is pressed. But the other users (to whom the workorder is not assigned) cannot see the memos from the View-Workorder history tab. Everything is being displayed except the memos written during the workflow.
« Last Edit: March 08, 2011, 11:26:15 am by sayan.aich » Logged
Ethen
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« Reply #3 on: March 08, 2011, 01:21:06 pm »
If I am not wrong, memos written during the workflow actions are not same as workorder change status memo. Workorder memos are shown only when you change the workorder status from status button. Workflow memos are shows to the assignee of the workflow.
Just to make check the memo field in the related workorders in wostatus table..
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sayan.aich
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« Reply #4 on: March 12, 2011, 11:19:28 am »
Thanks for the reply. But can the system be configured so that the memo is also displayed in the View->Work Order history Huh Huh
« Last Edit: March 12, 2011, 11:21:49 am by sayan.aich » Logged
Ethen
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« Reply #5 on: March 14, 2011, 06:53:33 pm »
I am not sure if the memo is stored in the table.. if it is I could think of something..
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maurogrz
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« Reply #6 on: March 18, 2011, 01:30:18 pm »
in Maximo 7 workflow memo is stored in the WFTRANSACTION table.

Mauro
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Ethen
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« Reply #7 on: March 21, 2011, 12:15:32 pm »
in that way there should be a relationship between workorder and wftransaction. You can create a textbox and put the value as relationship.memo(or whatever is the name of memo)
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