UPGRADE_UNDEPLOY_ISCCOMMON

Hello everyone,

We are applying 7.1.0.4-TIV-SRM-FP0004 on top of Maximo Base 7.1.0 and SRM 7.1.0.

During the installation, an error occurred that stopped the installation.

CTGIN0005E: The deployment of C:\DOCUME~1\KAUSHI~1\LOCALS~1\Temp\1\pmp\base_services_7.1.1.5.zip failed. The error text is CTGIN0143E: An action error ocurred during the processing of a deployment operation. Action identifier: "UPGRADE_UNDEPLOY_ISCCOMMON_WAR". Action display name: "Undeploy isccommontask.war from the WebSphere Application Server".

In order to identify where the problem is, we ran the following command manually:

D:\IBM\SMP>D:\IBM\SMP/jacl/solutions/ISCRemoveHandler.bat, "10.22.14.26", "wasadmin", "Password", "/apps/ibm/websphere/appservers", "wasadmin", "Password", "isccommontasks.war"

We got the following error:

------>
Running wsadmin for WAR deployment at Wed 18/11/2009 12:19:06.99

Command Line:
java com.ibm.tivoli.ccmdb.install.ps.services.deployment.PsidISCRemove 10.22.14.26 wasadmin ************ wasadmin ******
****** "/apps/ibm/websphere/appservers" isccommontasks.war ctgDmgr01

Connecting to server: 10.22.14.26
User Name: wasadmin
Password: *********
WAS User Name: wasadmin
WAS Password: *********
WAS Profile Name: ctgDmgr01
Remote WAS Home: /apps/ibm/websphere/appservers
ISC WAR Content URI: isccommontasks.war
RMI Port #: -1
Purifying Remote WAS Home (If necessary)...
New Remote WAS Home: /apps/ibm/websphere/appservers

Connected to remote system: 10.22.14.26
Remote Operating System: LINUX (RedHat Linux)
Remote OS Fixpack Level:
Current Remote Directory: /home/wasadmin
Remote Path Seperator: /
Remote wsadmin filename: wsadmin.sh

Checking for existence of remote WAS Home: "/apps/ibm/websphere/appservers"... Found!
Checking for existence of Content URI Directory: "/apps/ibm/websphere/appservers/systemApps/isclite.ear/isccommontasks.war"...Remote Content URI not found: /apps/ibm/websphere/appservers/systemApps/isclite.ear/isccommontasks.war
java.io.FileNotFoundException: Remote Content URI not found: /apps/ibm/websphere/appservers/systemApps/isclite.ear/isccommontasks.war
at com.ibm.tivoli.ccmdb.install.ps.services.deployment.PsidISCRemove.main(PsidISCRemove.java:210)

ERRORLEVEL was 1 from command.

Exiting D:\IBM\SMP\jacl\solutions\removeISCWarRemote.bat at Wed 18/11/2009 12:19:16.25 with ERRORLEVEL 1
D:\IBM\SMP/jacl/solutions/ISCRemoveHandler.bat encountered an error removing the WAR file from the remote system.
ERRORLEVEL was 1.
returning value '1' to the Solution Install runtime at Wed 18/11/2009 12:19:16.25.

<--------

It looks like the script can’t find /apps/ibm/websphere/appservers/systemApps/isclite.ear/isccommontasks.war.

However, the file is there and accessible by everyone.

[wasadmin@par-ibmdev isclite.ear]$ ls -al /apps/ibm/websphere/appservers//systemApps/isclite.ear/isccommontasks.war
-rwxrwxrwx 1 wasadmin ibm 23220 Jul 2 2008 /apps/ibm/websphere/appservers//systemApps/isclite.ear/isccommontasks.war

So I think that the given error "Remote Content URI not found" probably is not the true cause.

Does anyone here see the same problem before and have a solution for it?

The Maximo admin machine is a Windows Server 2003. WebSphere is running on a RHEL V5 64 bit VM Server. Before meeting this problem, we have installed Maximo Base 7.1.0, TSRM 7.1.0, ACM, and MS Project Adaptor successfully. wasadmin user is in 'root', 'sys', and 'adm' groups.

If we install Maximo Base 7.1.1.5 patch, we also get the same error. So it may be related to the way Maximo installing fix packs.

Thank you very much for your kind help.

Regards,

Maokaig

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